Buying a Pre-Owned Bicycle
One of our goals is to help as many people as possible discover the joys of cycling. Maybe you are not ready to commit to purchasing a brand new bike. Maybe you are considering buying a questionable quality department store bike. Our pre-owned bicycle program allows you to get a high-quality, certified reliable bike, that fits you and your needs at a reasonable price.
When you buy a pre-owned bicycle from us you’ll get the same high level of customer service:
Quality Bikes – All of our pre-owned bikes are of high quality and have been professionally serviced to ensure that they are safe and reliable. If your bike requires service within 30-days of purchase we’ll take care of it.
Fit Guarantee – We’ll spend time with you making sure that the bike you select is a good fit for you. If, for any reason you think your bike doesn’t fit right, bring it back within 30-days and we’ll re-size you for free.
Satisfaction Guarantee – If the bike you purchase fails to meet your expectations we’ll do whatever is necessary to make it right. We want you to be happy with your purchase.
Trade in Your Bike
Are you looking to upgrade your bike, but don’t know what to do with your old bike? You could always sell your bike on eBay, Craigslist, or Facebook, but do you really want the hassle of dealing with unpredictable buyers?
We developed our trade in program to make it easy for you to trade in your old bike and upgrade to a new bike.
STEP 1 – Bring the bike you want to trade into the shop or call us to arrange a pick-up if you live in or near Ottawa. We may also be able to provide you with an estimated trade-in value over the phone if you can pictures.
STEP 2 – We’ll evaluate your bike and determine the trade-in value. For most bikes this can be done in about 30-minutes.
STEP 3 – We’ll issue an Ottawa Bike and Trail gift card for the agreed upon value of your trade-in that may be used toward the purchase of a new bike, accessories, or anything else in our store.
Please keep in mind that not all bikes are eligible for trade-in. Your bike must be a good quality bike that is in working order or in a condition that will allow us to repair It without significant cost. We don’t accept discount store bikes for our trade in program. We always reserve the right to decline an offer if we believe that the bike is not a good fit for our Pre-Owned Bicycle program.
If your bike is not eligible for trade-in we will offer you a $25 donation credit that can be used toward the purchase of a new bike. These bikes are donated on your behalf to one of our local non-profit partners where it can be recycled or used to support their programs.